At Fairground Child we hope that you will be satisfied with our purchase but we understand if something arrives and it is not the correct size or colour or you simply don't like it. We are happy to exchange but please choose carefully since we do not refund (except, of course, in the unlikely event of the item being faulty). If you are unable to find a substitute to exchange the item for, we are happy to issue a credit note that is valid for 6 months.
Before delivery, all items are checked and packaged with care. In the unlikely event that an item is damaged / broken in transit contact us within 24 hours and we will arrange a replacement. For customers within Australia, the product must first be returned to us within 7 days of purchase. For overseas customers, the product must be returned within 14 days.
All items must be returned in their original condition, labels attached, unworn, undamaged and in their original undamaged packaging for any exchange to be processed. Please pack carefully to ensure no damage is caused in transit.
All exchanges that are not the result of a fault or error, will incur a redelivery fee based on the actual cost of postage (via registered mail). Similarly, if a credit note is being redeemed, the actual cost of postage will be charged.
Exchanges will be handled as promptly as orders.